Privacy policy

PRIVACY POLICY

Last updated: June 12, 2026

1. Introduction

Welcome to REBBAJPLANNER ("we", "our", "us"). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rebbajplanner.com and make a purchase from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Contact information:

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

2.1 Information You Provide

When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:

  • Identity data: First name, last name
  • Contact data: Email address, phone number, billing address, shipping address
  • Financial data: Payment card details (processed securely via our payment provider — we do not store full card numbers)
  • Transaction data: Details of products you have purchased, order history, pricing
  • Account data: Username, password (encrypted), order history
  • Communication data: Messages you send us via email or our contact form

2.2 Information Collected Automatically

When you browse our website, we automatically collect:

  • Technical data: IP address, browser type and version, operating system, device type
  • Usage data: Pages visited, time spent on pages, links clicked, referring URLs
  • Cookie data: Data from cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use your personal data for the following purposes:

Purpose Legal Basis
To process and fulfill your orders Performance of a contract
To send order confirmations and shipping updates Performance of a contract
To manage returns, refunds, and customer service Performance of a contract
To send promotional emails and newsletters (with your consent) Consent
To improve our website and user experience Legitimate interests
To detect and prevent fraud or security issues Legitimate interests / Legal obligation
To comply with legal obligations (tax records, etc.) Legal obligation
To respond to your inquiries Legitimate interests

We will never sell your personal data to third parties.

4. Sharing Your Information

We may share your personal data with the following categories of third parties:

4.1 Service Providers

  • Shopify Inc. — Our e-commerce platform provider. Shopify hosts our store, processes transactions, and stores order data. See Shopify's Privacy Policy at https://www.shopify.com/legal/privacy
  • Payment processors (e.g., Stripe, PayPal, Shopify Payments) — To securely process payments. They are PCI-DSS compliant and do not store your full card information with us.
  • Shipping and logistics providers — To deliver your orders (e.g., postal services, couriers). We share your name and delivery address with them.
  • Email marketing platforms — To send newsletters and promotional emails, only if you have opted in.
  • Analytics providers (e.g., Google Analytics) — To understand how visitors use our website.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of REBBAJPLANNER, our customers, or others.

4.3 Business Transfers

If REBBAJPLANNER is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

5. International Data Transfers

Our website is operated via Shopify, whose servers are located in various countries including the United States and Canada. By using our website, you acknowledge that your data may be transferred to and processed in countries outside your country of residence.

Where required, we ensure appropriate safeguards are in place for such transfers (e.g., Standard Contractual Clauses for transfers outside the EEA/UK).

6. Data Retention

We retain your personal data only for as long as necessary:

  • Order and transaction data: Retained for a minimum of 5 years for accounting and legal compliance purposes.
  • Account data: Retained for as long as your account is active. If you delete your account, we will delete or anonymize your data within 30 days, unless retention is required by law.
  • Marketing data: Retained until you unsubscribe or withdraw consent.
  • Website usage data (analytics/cookies): Typically retained for up to 26 months.

7. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.

Types of Cookies We Use

Type Purpose
Strictly necessary Required for the website to function (cart, session management)
Performance/Analytics Collect anonymous data on how visitors use the site (e.g., Google Analytics)
Functional Remember your preferences (language, region)
Marketing Used to deliver relevant advertisements (e.g., Facebook Pixel)

Managing Cookies

You can control and/or delete cookies through your browser settings. If you disable cookies, some features of the website may not function correctly.

For more information on managing cookies, visit: https://www.allaboutcookies.org

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of access — Request a copy of the personal data we hold about you.
  • Right to rectification — Request correction of inaccurate or incomplete data.
  • Right to erasure — Request deletion of your personal data ("right to be forgotten"), where no legal obligation requires us to retain it.
  • Right to restriction of processing — Request that we limit how we use your data.
  • Right to data portability — Receive your data in a structured, commonly used format.
  • Right to object — Object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent — Withdraw your consent at any time where processing is based on consent (e.g., newsletter subscriptions).

To exercise any of these rights, please contact us at: 📧 support@rebbajplanner.com

We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

If you are located in the UK or EEA, you have the right to lodge a complaint with your local data protection authority (e.g., the ICO in the UK at https://ico.org.uk).

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption on all data transmissions (HTTPS)
  • Secure password hashing
  • Access controls limiting who can access customer data
  • PCI-DSS compliant payment processing

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, partner sites). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

12. Marketing Communications

If you have subscribed to our newsletter or opted in to receive marketing emails, we will send you promotional offers, new arrivals, and discount codes.

You can unsubscribe at any time by:

We will process your unsubscribe request within 10 business days.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by email.

We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

REBBAJPLANNER 📍 12 Rue N03, Cité Sidi Mohamed, Agadir, Morocco 📧 support@rebbajplanner.com 🌐 https://rebbajplanner.com